Terms of Service

Pitchface is operated by GALLUS PROJECTS LIMITED, at 13 West Montrose Street, Helensburgh, Scotland, G84 9PF.

You can reach us at support@gallusprojectsuk.com or on +44 7916634708.

These Terms apply every time you use gallusprojectsuk.com or any part of the Pitchface service. By creating an account you accept them. If you do not accept them, do not create an account.

You give us one line describing an idea. We split that line into several distinct angles and generate a set of concept frames, one per angle, so you can put them side by side and choose. You can then expand a chosen angle into a mood board and export at the available aspect ratios.

What comes back is a concept: a picture of a direction, made to start a conversation. It is not finished artwork, it is not a design deliverable, and it is not a production asset. Every export carries a permanent mark saying so, burned into the image itself.

We do not provide design services. We do not produce finished work to a brief. We do not grant rights in third-party material. If you need any of those, this is not the service for it.

You must be at least 18 years old to create an account and to buy a subscription. By creating an account you confirm that you are.

You are responsible for what happens under your account, for keeping your sign-in details private, and for telling us promptly at the support address if you think someone else has access to it.

One account is for one person. You may not share sign-in details. If your plan includes shared project links, those links are for the people you choose to send them to, and you remain responsible for what they do with what you have shared.

Give us accurate account details and keep them current. We use the email address on your account for every notice under these Terms, including renewal reminders and price changes.

There are three plans: Free, Angle and Room. Prices are shown on the pricing page, are stated in US dollars, and are the amount that will be charged. Any taxes that apply where you live are added at checkout and shown before you confirm.

Paid plans are subscriptions. They renew automatically at the end of each billing period — monthly plans every month, yearly plans every year — and the same amount is charged again on the same payment method, until you cancel. We send a reminder to the email address on your account before a yearly plan renews.

You can cancel at any time, in two clicks, from the plan page inside your account. There is no cancellation fee, no notice period, and no need to contact us to do it. Cancelling stops the next renewal; it does not end the period you have already paid for.

When you cancel, your paid features stay available until the end of the period you have paid for. After that the account moves to the Free plan and stays open, with your work still in it.

If we change the price of a plan you are on, we will email you at least 30 days before the change applies to your renewal. You can cancel before the new price takes effect.

If a payment fails, we will retry it and tell you. Paid features are held, not deleted, while that is resolved.

Each plan issues an allowance of credits at the start of each billing period. Credits are spent by using the service: one credit to split an idea into angles, two to read an uploaded reference image, five per concept frame, and five per mood board tile.

• a.Credits are issued for a period and are not carried over. Whatever is unused when the period ends is not added to the next period.
• b.There are no credit packs, no top-ups and no way to buy additional credits. If your plan runs out, you move up a plan or wait for the next period. This is deliberate: nothing about this service should resemble a stored balance.
• c.Credits have no cash value at any time, including if your account is closed or if we stop offering the service.

Credits are a service usage allowance. They are not money, not electronic money, not stored value, not a prepayment for goods, not redeemable for cash, not refundable, and not transferable between accounts or to any other person.

You keep ownership of the ideas you type and the reference images you upload. We do not claim them.

You grant us a limited, worldwide, royalty-free licence to host, store, transmit, reformat and display your content, and to send it to the model providers we use, strictly for the purpose of running the service for you. That licence exists so the software can function, ends when you delete the content or close your account, and is used for nothing else.

Your ideas and reference images are not used to train models. That commitment is set out in full in the Privacy Policy.

You are responsible for having the rights to whatever you upload. Do not upload material you do not have permission to use.

Rights in the concept frames generated for you, and the limits on those rights in different places, are dealt with in the Content License.

The Acceptable Use Policy forms part of these Terms. It sets out what may not be generated and what may not be done with what is generated — including that concept frames may not be passed off as finished work, and that the mark on an export may not be removed or obscured.

If you break those rules we may remove content, suspend your access, or close your account. Where the breach is serious we may do so without prior notice, and where it is not, we will tell you what the problem is and give you a chance to put it right.

We aim to keep the service available, but we do not promise it will be uninterrupted or error-free. Planned maintenance will be announced in advance where we can.

We may change how features work as the service develops. If we remove a material feature from a plan you are paying for, we will tell you at least 30 days beforehand, and you may cancel and receive a proportionate refund of the unused part of a yearly period.

Generated output is produced by a machine learning system. It may be inaccurate, implausible, unoriginal or unsuitable. It is a concept, not advice, and not a specification.

We do not promise that a concept can be built, produced, filmed, staged or manufactured, that it is unique, or that it does not resemble something that already exists. Similar inputs may produce similar outputs, and we do not promise that anything generated for you is unique to you.

The full position is set out in the AI Disclaimer, which forms part of these Terms.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

If you are using the service as a consumer, we are responsible for loss you suffer that is a foreseeable result of us breaking these Terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable. Your legal rights as a consumer are not affected by anything in these Terms.

If you are using the service in the course of a business, we are not liable for loss of profit, loss of business, loss of contracts, loss of anticipated savings, or any indirect or consequential loss; and our total liability to you in any twelve-month period is limited to the amount you paid us in that period.

We are not liable for a decision you take on the basis of a concept frame, including a decision to pitch, produce, publish or invest.

You may close your account at any time from your account settings. Closing the account ends this agreement, subject to anything already accrued.

We may rescind this agreement, on notice, if you break these Terms or the Acceptable Use Policy in a way that is serious or that you do not put right after being asked; if we are required to do so by law; or if we stop offering the service, in which case we will give you at least 30 days’ notice and refund the unused part of any period you have paid for.

Where we rescind this agreement for a reason that is not your fault, you may download your work for 30 days before it is deleted.

The sections on credits, content rights, liability, and governing law survive the end of this agreement.

If something has gone wrong, email support@gallusprojectsuk.com first. Most things are resolved that way, and quickly. Refunds are dealt with in the Refund Policy, which forms part of these Terms.

If we cannot resolve it between us, the position is as follows.

If you are resident in Scotland and your claim is for £5,000 or less, you may be able to use Simple Procedure in the Sheriff Court.

If you live in Scotland, free advice is available from consumeradvice.scot, funded by the Scottish Government. This service is available to Scottish residents only. Consumer Scotland is the statutory consumer body, and Trading Standards Scotland handles enforcement.

If you live outside Scotland, you can contact the consumer advice body in your own country, and the mandatory consumer-protection rules of your country of residence continue to apply to you.

This is a limitation period for raising a legal claim. It is not a warranty, a guarantee, or a promise that anything will work for five years.

Under the Prescription and Limitation (Scotland) Act 1973, a claim in the Scottish courts must generally be raised within five years. In England and Wales the equivalent period is six years.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by and construed in accordance with the law of Scotland.

The Scottish courts have non-exclusive jurisdiction. Nothing in this clause affects your right, as a consumer, to bring proceedings in the courts of the country where you are resident, or to rely on mandatory consumer-protection rules of that country.

• a.If a court finds part of these Terms unenforceable, the rest continues to apply.
• b.If we do not enforce a right straight away, we have not given it up.
• c.You may not transfer your rights under these Terms to anyone else without our written agreement. We may transfer ours if the business is transferred, and we will tell you if that happens.
• d.Nobody other than you and us has any right to enforce these Terms.
• e.These Terms, together with the Privacy Policy, Refund Policy, AI Disclaimer, Acceptable Use Policy, Cookie Policy and Content License, are the whole agreement between us about the service.

We may update these Terms. If a change materially affects you, we will email the address on your account at least 30 days before it takes effect, and you may cancel before then if you do not accept it.

Effective date: 20 August 2026.